Thank you for shopping at HeyEriderPOWER. We will process your return request within 48 hours on business days. The refund will be completed within 48 hours after confirming the return of the products on working days. You can also contact us when the returned package arrives to get a refund as soon as possible.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

The product was purchased in the last 30 days
The product is in its original packaging.
The product isn't used or damaged.
You have the receipt or proof of purchase.

Products that do not meet these criteria will not be considered for return.

Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund.

Please contact us by email: service@HeyEriderpower.com to get the address.

Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from HeyErider POWER.

Damaged items
If you received a damaged product, please notify us immediately for assistance.

Sale items
Unfortunately, sale items cannot be returned. Only regular price items can be refunded.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us
by email: service@HeyEriderpower.com